|Day of the Week||Hours|
|Monday||9.00am - 4.30pm|
|Tuesday||9.00am - 4.30pm|
|Wednesday||10.00am - 4.30pm|
|Thursday||9.00am - 4.30pm|
|Friday||9.00am - 4.30pm|
|Saturday||9.00am - 12.00pm|
Matlock Branch Services
- Cash machine (outside)
- Take out cash
- Pay a bill
- View a mini statement
- Pay in cash and cheques
- Wheelchair access
- Audio induction loop - All branches have at least one counter position with an induction loop that is clearly indicated by an induction loop sign, and at least one portable induction loop for use in appointment rooms and in other areas of the branch.
Coronavirus and branch visits
Before visiting us in branch, check if there's another way we can help you:
Find out about everything you can do from home
If you decide you do need to visit, here's what to do:
- Check opening times before you travel. Our branches are open but some may need to amend their hours at short notice.
- Please wear a mask. Unless you're exempt for medical reasons, it is now a legal requirement to wear a face mask before entering indoor settings.
Please support the safety measures we're taking. Let's continue to show each other mutual respect and understanding.
If Coronavirus is affecting your finances
Find out about all the support we can provide, from managing your banking, to help with money worries and your travel insurance:
Everything to need to know about using our mobile app. Our app has made it much quicker and easier for you to confidently take care of your money whether you're at home or out and about. We'll explain everything in plain English, and you'll get a chance to ask our digital experts any questions you may have.
Member TalkBacks are your chance to hear from the people who sit on our Board of Directors, our regional branch directors and product managers. You'll get your chance to ask them any questions And, if you'd like to know more about keeping your details and money safe, join us to hear our fraud team talk about the latest scams doing the rounds.