Opening times
| Day of the Week | Hours |
|---|---|
| Monday | 9.00am - 4.30pm |
| Tuesday | 9.00am - 4.30pm |
| Wednesday | 10.00am - 4.30pm |
| Thursday | 9.00am - 4.30pm |
| Friday | 9.00am - 4.30pm |
| Saturday | 9.00am - 12.00pm |
| Sunday | Closed |
Important: Branch opening times may vary at short notice and our branch phone lines may be operating different hours compared to our branch opening hours. If you have a FlexAccount, FlexDirect, FlexBasic or FlexPlus, you can take out money from a Post Office too.
Branch services
Durham Branch Services
- Cash machine (inside and outside)
- Take out cash
- Pay a bill
- View a mini statement
- Pay in cash and cheques
- Wheelchair access
- Audio induction loop - All branches have at least one counter position with an induction loop that is clearly indicated by an induction loop sign, and at least one portable induction loop for use in appointment rooms and in other areas of the branch.
Coronavirus and branch visits
Before visiting us in branch, there may be another way we can help you:
Find out about everything you can do from home
If you decide you do need to visit, here's what to do:
- Check opening times before you travel. Our branches are open but some may need to amend their hours at short notice.
- Face coverings are still recommended in crowded areas. We know it's a pain, but if our branch looks busy, please consider wearing a mask. And please be considerate of those people who still want to social distance.
Let's continue to show each other mutual respect and understanding.
If Coronavirus is affecting your finances
Find out about all the support we can provide, from managing your banking, to help with money worries and your travel insurance:
Support
It will take more than 2020 to break our promises
Any town or city currently served by Nationwide, will continue to be until at least January 2023.
Can’t get to a branch? Try our Banking App
Pay bills. Move money. Check balances. Our Banking app has so many useful features, it’s like having a branch in your pocket.
Demo features of our Banking app
Discover the quick, simple and convenient way to bank with our Banking app.