Contact us
Opening times
| Day of the Week | Hours |
|---|---|
| Monday | 9.00am - 3.00pm |
| Tuesday | 9.00am - 3.00pm |
| Wednesday | 10.00am - 3.00pm |
| Thursday | 9.00am - 3.00pm |
| Friday | 9.00am - 3.00pm |
| Saturday | 9.00am - 12.00pm |
| Sunday | Closed |
Branch services
Durham Branch Services
- Cash machine (inside and outside)
- Take out cash
- Pay a bill
- View a mini statement
- Pay in cash and cheques
- Wheelchair access
- Audio induction loop - All branches have at least one counter position with an induction loop that is clearly indicated by an induction loop sign, and at least one portable induction loop for use in appointment rooms and in other areas of the branch.
Supporting members affected by Coronavirus
As a building society, it's important for us to be there for our members. So, with coronavirus still posing a threat for people's health and lives, we're prioritising the personal safety of our members, key worker colleagues, and anyone else who walks through the door of one of our branches. For this reason, we're continuing to operate reduced opening times in most of our branches.
If, like many of our members, you're now using our website and online services to manage your money, please carry on doing this as much as possible. This is still the fastest and safest way for you to access our services.
However, if you do need to visit us in branch, please be aware that although the government is changing the social distancing guidelines from 4 July, we'll still keep to the two-metre rule. It's just while we assess how the new rules will affect our colleagues and members, because keeping you safe is our number one priority.
Thank you for your support.
Any town or city currently served by Nationwide, will continue to be until at least January 2023.
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